FAQ

How can I fund my trading account?
How quickly the funds will be added to my trading account?
What are the conditions for withdrawals?
    For security reasons, identification of the person is required for all withdrawals, regardless of the withdrawal amount.


    The minimum amount allowed for withdrawal is $20.

How quickly my withdrawal request is processed?
Does IQcent withhold a tax from payouts?
How can I close my IQcent account?

Please email at [email protected] to request closing of your account. You will receive a confirmation when this request will be completed.

What is CFD?
What is cryptocurrency?
What is the minimum and maximum deposit amount?

The minimum deposit amount is $ (or €), and the maximum - $100000 (or €).

Do I have to download any software for trading?

There is no need to download something before you can start trading with IQcent. All you need to do is sign up and add funds into your account and you’ll be ready to start trading.

Is there any maintenance or registration fee?

No, it is free to open an account with IQcent.

How can I sign up?

To sign up go to ‘Open an Account’ and enter the required information.
Please make sure the data you submit is correct and up to date.
In the future it will simplify withdrawal process.

How to trade on demo account?

To receive demo account access you need to fund your trading account and contact customer support to get an demo account credentials.

How to trade CFD?
What time base is used by the platform?

The time is displayed based on Greenwich Time (GMT)

Payouts for assets

You can find payouts for different trading assets in the trading platform, on the right left side.

For example, you will see: EURUSD - 85%. That means if you will open trade with $100 investment, then in case of win you will receive $185 payout - $100 investment return and $85 of profit.

Copy trading - follow successful traders

Copy trading service designed for novices and people who want to trade automatically without manual trades.

To get started, you need to fund your account and on the trading platform press Copy trading, then choose trader to copy from.

What is Margin Call?

Margin call is account state when all your open trades will be automatically closed.
Margin call is triggered by 5% margin level (5% from free funds + opened positions margin).
For instance, you have $1000 on your balance and you open several positions.
If your total floating profit/loss will reach -$950 (5% from free funds + opened positions margin), you margin call will be triggered.

What is Double Up?

You can double up your investment on chosen option. When you double up trade, you will get duplicate position - asset, direction, amount and expiry time will be the same, but open price will differ. New positions will be opened by current market price.

What is Rollover?

Rollover feature allows you to extend your trade for 100% of chosen time for the first usage. Every next usage of this feature for the same trade will bring you additional 30% of extra time for this trade.
Following conditions should be complied:

1. Opened position should be out of the money (not in profit).
2. Using rollover your investment amount will be increased on 30%. You need to have enough funds on balance.
3. Till option expiry time remaining >1/4 from chosen period.

What is Sell Out?

You can close opened position before its expiry time if the position is in profit on 0.1% or more.
After position is closed, investment will be returned back to your balance.

Still have any questions?

Feel free to contact us in live chat
or via email ✉️ [email protected]